Privacy Policy — Multan Chanab Mango

Effective Date: June 1, 2025 | Last Updated: June 1, 2025

Multan Chanab Mango (operating at multanchanabmango.com) is committed to protecting the privacy and personal information of every customer who visits our website or places an order for fresh Multani mangoes. This Privacy Policy explains clearly what information we collect, how we use it, and what rights you have as our valued customer.
By using our website or placing an order, you agree to the terms described in this Privacy Policy. If you have any questions, please contact us through our Contact page or via WhatsApp.

1. Information We Collect

When you visit multanchanabmango.com or place an order, we may collect the following types of information:

1.1 Personal Information You Provide

  • Full name and recipient name for delivery
  • Phone number and WhatsApp number
  • Delivery address (city, area, street)
  • Email address (if provided)
  • Order details, product preferences, and special requests

1.2 Automatically Collected Information

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited on our website and time spent
  • Referring website or search engine
  • Device type (mobile, desktop, tablet)

1.3 Payment Information

Multan Chanab Mango don’t accepts Cash on Delivery (COD) only online bank transfers. We do not store any credit card or debit card information. All payment transactions are handled securely and we do not share financial data with any third party.

2. How We Use Your Information

We use the information we collect only for the following purposes:

  • To process and deliver your mango order to your doorstep
  • To communicate with you about your order status via WhatsApp or phone
  • To improve our website experience and product offerings
  • To send seasonal offers and new product announcements (only if you opt in)
  • To resolve complaints or handle return/exchange requests
  • To analyze website traffic and improve SEO performance

Multan Chanab Mango does NOT sell, rent, or trade your personal information to any third party. We may share limited information only in these situations:

  • Delivery partners (TCS, Leopards, or local courier) who need your name, address, and phone number to deliver your order
  • Legal authorities if required by Pakistani law or court order
  • Analytics tools (such as Google Analytics) that help us understand website traffic — no personal identity is shared

3. Sharing of Your Information

Multan Chanab Mango does NOT sell, rent, or trade your personal information to any third party. We may share limited information only in these situations:

  • Delivery partners (TCS, Leopards, or local courier) who need your name, address, and phone number to deliver your order
  • Legal authorities if required by Pakistani law or court order
  • Analytics tools (such as Google Analytics) that help us understand website traffic — no personal identity is shared

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze website usage. You can choose to disable cookies in your browser settings at any time. However, disabling cookies may affect some features of the website.

Types of cookies we use:

  • Session Cookies: Active only during your visit, deleted after you close the browser
  • Analytics Cookies: Help us understand which pages are most popular
  • Preference Cookies: Remember your product and cart preferences

5. Data Security

We take the security of your personal information seriously. Multan Chanab Mango uses standard security practices to protect your data from unauthorized access, misuse, or disclosure. Our website uses HTTPS encryption to ensure all data transferred between your browser and our website is secure.
However, no method of internet transmission is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. We recommend that customers do not share sensitive information over public Wi-Fi networks.

6. Your Rights as a Customer

No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you suspect any misuse, please contact us immediately.

As a customer of Multan Chanab Mango, you have the following rights:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can ask us to update or correct any inaccurate information
  • Deletion: You can request that we delete your personal data from our records
  • Opt-Out: You can unsubscribe from marketing messages at any time
  • Complaint: If you believe we have mishandled your data, you can contact us to resolve the issue

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information without parental consent, please contact us immediately and we will delete that information.

8. Third-Party Links

Our website may contain links to third-party websites such as our social media pages (Facebook, Instagram) or payment platforms. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of any external website you visit.

9. Changes to This Policy

Multan Chanab Mango reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. We recommend checking this page periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

We are committed to resolving any privacy concerns within 48 hours.